All Things Natasha J

FAQ

Can I cancel an order after I have made a purchase?

No; unfortunately, all sales are final. So be sure of the purchase before you submit the order.

What if I want to return an item that I purchased?

No; because of the Covid-19 Pandemic, and because of the type of products that we sale. We want to ensure the health and safety of our customers and staff; so, returns are not accepted.

What if the item that I purchased was damaged; can I return or exchange the item?

No; because of the Covid-19 Pandemic, and because of the type of products that we sale. We want to ensure the health and safety of our customers and staff. If an item is damaged contact All Things Natasha J and we will provide you further instruction on how we resolve the matter. In addition, All Things Natasha J monitors the frequency of customers exchanges because of damage complaints. Any indication of fraud or misrepresentation your shopping privileges with All Things Natasha J will be suspended.

How does All Things Natasha J resolve fraudulent Chargebacks?

All Things Natasha J goals is to provide an excellent shopping experience; that may not always be the case and customers may request chargeback. We take charge back request very seriously; and we challenge every chargeback. If we believe that any customers are requesting a fraudulent chargeback; your shopping privileges with All Things Natasha J will be suspended.

Why should I create an account with All Things Natasha J?

Setting up an account is a great way to purchase products, save items you want to purchase in the future and track orders. So, go ahead and create a new account and start shopping today.

Does All Things Natasha J ship Internationally?

Sorry; we do not ship Internationally currently.

Where can I purchase All Things Natasha J products?

 At this time our products can only be purchased AllThingsNatashaJ.com

Are the products sold on the All Things Natasha J platform tested on animals?

No; All Things Natasha J is an animal-cruelty free company. We do not test our products on animals; nor do we work with manufacturer’s, brand developers or business that conduct any type of testing on animals. We are proud animal lovers.

All Things Natasha J restocking guidelines?

We restock items every 2- 4 week; however, the current Covid-19 pandemic could delay restocking; but as soon as we restock if you have an All Things Natasha J account and sign up for notification you will be the first to know.

Demographic Information change request?

Please ensure you keep your address, telephone number and email address up to date. If your order is shipped to the incorrect address, there will be a $2.00 processing fee to change your address. However, we are not responsible for products sent to the wrong address because of the customer providing incorrect information.

What forms of payment does All Things Natasha J accept?

We accept Mastercard, Visa, Discover, American Express and PayPal. We do not accept returns, exchange, or refunds. All sales are final.

How do I contact All Things Natasha J?

You make contact us utilizing our contact  form; all emails will receive a response within 48 business hours; weekends within 72 business hours.